We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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Our Customers' Reviews

I have used Tuffy's Auto Service in Ankeny for many years and have been very pleased. I can trust them to to be fair and honest about the work needed on my car.

— Therese E., Urbandale, IA

My daughter and I were on our way from KC to Mpls when my car decided it was low on oil. I wish I would have gotten the name of the gentleman that helped me. He was so kind and helpful! Hooked me up with a quart of oil and we were on our way in no time. Thank you for your excellent service!! Truly appreciated!!

— ZoAnn P., Smithville, MO

Friendly, professional and knowledgable employees. Had my windshield wipers and a stuck window fixed in under 30 mins. Air conditioned office with free drinks, and was the only place that could fit me in on such short notice. Gonna love getting my car washed for the first time in too long. If I took my car to Firestone it would've taken six hours, cost $350, and they'd suggest I replace my (perfectly funcional) radiator. Tuffy ain't like that - Tuffy will treat you right. Sorry Firestone, I found someone better.

— Seth H., Ankeny, IA

Amazing group of guys!!! Do great work!! Excellent customer service would recommend them to anyone ..Thanks Guys !!

— Kavin B., Leon, IA

I have been a customer for a number of years. The front desk staff are helpful and knowledgeable for all types of vehicles and services even if they don't provide them. I have been well received and the technicians care about your vehicle and doing the right the first time!! Thanks Tuffy!! LB

— Lloyd B., Ankeny, IA

I have been coming to Tuffy since I first moved to Iowa in 2015. Their customer service has always been one of the best I've ever seen. Whenever I've had an emergency, no matter how silly it may have been, they've fit me in immediately and were extremely patient with any of my needs. I've had lots of work done on my car with them, and they've done an excellent job. There was a time where there was miscommunication of when a service I had done was completed, and they resolved the problem quickly and painlessly. They're the best in Ankeny.

— Aryn G., Ankeny, IA

I have been a customer for years. The level of professionalism is and honesty has always been consistent. I constantly refer my friends to this location.

— Mike M., Ankeny , IA

I am so glad to have worked with Tuffy! I contacted them for a quote for a major repair on my car. I received a very quick response with a fair price which was far less than what I was told by another place. Tuffy (Joel) went above and beyond to make everything smooth as my vehicle was being fixed. They have definitely gained a loyal customer. They had excellent communication on the progress of my car and were very accommodating. I would recommend them for simple servicing to major repairs. I am so thankful to have done business with them and will continue to return. Joel, James and the rest of the team are the BEST! Thank you to all of you for getting my car back on the road and going above and beyond!

— Sheri V., Elkhart, IA

As someone who doesnt know a ton about cars, its hard to find a great place that explains things clearly and I can trust to be honest about what needs done. I am so thankful to have found Tuffys. They got me in quick today for a simple repair that took little time, and they didnt charge me because it was a simple fix. I will be back many times and will spread the word about their great service!

— Jessica K., Ankeny, IA

Good shop to do business with. Trust worthy and honest. I would recommend them to anyone.

— David A., Ankeny , IA

I have used Tuffy's services about three times. I've never been disappointed with the work that's been done. The mechanics know what they are doing. There is an air of professionalism there.

— Susan L., Ankeny, IA

I love this Tuffys!! They once again exceeded expectations! Their attentiveness to details and responsiveness to customers is simply the very best! They know what theyre doing and how to provide the best care for my car!!

— Gene K., Ankeny, IA

We use Tuffy for all 3 cars & they are great! We call Joel when we have an issue & he and his team takes care of it for us! He is very professional and great to work with!

— Lisa F., West Des Moines, IA

Excellent service!! I happened to stop in because I suddenly had a low tire indicator light that came on. I didn't have my tire pressure gauge with me and I asked to borrow one of theirs. They promptly, immediately actually, offered to check the pressures for me. They found the tire that was low. Unfortunately, it also had a screw in it. Within 10 min my tire was fixed and I was back on the road. I can't tell you what a relief it was when I found out they could fix my tire right away. Had I gone to a gas station to borrow a tire gauge I may not have realized the screw in the tire. I would've had major tire trouble later on down the road. It was a "happy accident" to find these gentlemen that took such great care of me.

— Sheri L., Severseike, IA

Joel and James did a great job getting my van repaired and delivered to me in a timely manner. Excellent customer service!

— Shelley H., Ankeny, IA

They were fast and efficient and very reasonably priced.

— Brad V., Clive, IA

Even though they couldn't find my name on the schedule, they got me right in--and it was Saturday! Prompt, friendly, and professional.

— Margo B., Ankeny, IA

I was sure I needed new breaks. After they inspected my vehicle, I was told that the break had plenty of life left, but wheel barring needed replace. My vehicle runs great and the repair was about half the price!

— Brad V., Clive, IA

Great service and very friendly. Will definitely be back and highly recommend. AAA+++. Thanks

— Mike B., Ankeny, IA

While I am sure we could find a reputable car repair/oil change location closer to us we will always bring our cars back to Tuffy in Ankeny. We have had everything from simple oil changes to major repairs/work done on our cars and have never been unhappy with the service. Joel and his team are professional and really do want to help make things right. The service is excellent and there is no one I would trust with our cars more than Joel and everyone at Tuffy.

— Sarah M., West Des Moines, IA

While I am sure we could find a reputable car repair/oil change location closer to us we will always bring our cars back to Tuffy in Ankeny. We have had everything from simple oil changes to major repairs/work done on our cars and have never been unhappy with the service. Joel and his team are professional and really do want to help make things right. The service is excellent and there is no one I would trust with our cars more than Joel and everyone at Tuffy.

— Sarah M., West Des Moines, IA

I appreciated how quickly I was able to get in, within an hour! Very clean waiting area with complimentary coffee and pop and also a clean and good smelling bathroom! Just a couple things after I got back into my car was some oil spots on my door that needed wiped down and also my sticker for tire service was removed from my windshield when they removed the oil service sticker.

— Sara A., Waukee, IA

I have been going to Tuffy's for many years. I found the service quick and well done. The prices are fair and they don't try to sell me things I don't need.

— Richard J., Ankeny, IA

Tuffy's Ankeny is fantastic! They do great work and genuinely care about their customers.The only place around I trust with my family's vehicles.

— Spencer H., Ankeny, IA

Professional and friendly service! Joel Johnson and his team have always been very professional, taking care of my auto service needs. Thanks!

— Uzo I., Ankeny, IA

All the staff were very courteous and helpful. They helped us with a trailer emergency on a Saturday afternoon after we pulled off the interstate and got us back on the road. A+

— Mike J., Griswold, IA

Upon moving to Ankeny, I was referred to Tuffy's and couldn't be more pleased with their service. They are friendly and honest, I do not feel they try to tell you that work needs to done, when it doesn't just to put money in their pocket

— Shirley G., Ankeny, IA

I was visiting from Colorado and made an appointment to check over my car before I left back. They made sure everything was all set and even topped off my oil, for free. The employees I encountered were very professional and pleasant, and would recommend and come back to Tuffy. I appreciate your services!

— Christina M., Ankeny, IA

My car wouldn't start when I came out of Starbucks next door. Joel came right out and gave me a jump and they didn't charge me. Unfortunately my car then started to act up so I drove it right over to Tuffy's. Turned out I needed a new battery and alternator - it was late in the day and they tried to get it done but couldn't by closing time. I live in Ames and they didn't even hesitate to let me borrow one of their vehicles. They worked very quickly and had it done right away the next am because they new I had an event in the afternoon. Their customer service was over the top and our car now runs great!!!

— Tiffany W., Ames, IA

Joel and the crew provide amazing customer service and are excellent at getting things done quickly and at an affordable price. I will definitely be going back!

— Micaela D., Granger, IA

My boyfriend and I were across the street in the Starbucks drive thru when his car started shaking and some unfamiliar lights on the dash turned on. We immediately parked and he ran across the street to buy some coolant. The guys were so great! They immediately ran over with some coolant and some water to help cool down the engine. Would definitely come back again. Thank you so much, Jerod!

— Laura S., Des Moines, IA

Great service froma great bunch if guys! Thank you for everything!!

— Panith C., Ankeny , IA

— George L., ankeny, IA

Tuffy's is the best! They're both extremely competent and customer-centered in their service! It's not just a job to them -- they care about both the customer and the vehicle!

— Gene K., Ankeny, IA

I have done business with Tuffy for 16 yeas at least. So have other members of my family. We get good and honest service.

— Scott S., Ankeny, IA

I have been getting my vehicles serviced at Tuffys for years and continue to receive great service even after the ownership change from a couple of years ago. I usually can get a vehicle in right away for service. They don't try to sell you something you don't need.

— Denny S., Ankeny, IA

Needed an oil change fast and called this location. They said they were open and could see me right away. When I arrived, I was warmly welcomed and in no time flat, my vehicle was in the service bay. The work was done fast and competitively priced. The waiting area is also very clean with complimentary soda, coffee and mini candy bars. I would recommend others give this location a try.

— Aaron P., Waukee, IA

Great Service! I appreciate the straightforwardness and honesty of the employees.

— Marcos L., Ankeny, IA

I was quoted to have my breaks fixed and was unable to pay in full for the amount, but they were not worried about it, they told me to pay what I can and to stop by and make a few payments. They were more worried about me driving with bad breaks and my safety, and for the kind gesture I will not be taking my car anywhere else to be serviced. Can not thank them enough.

— Ashley M., Ankeny , IA

I met Joel and the crew during a nightmare scenario in which our mini-van blew a spark-plug out of the block. It was a Saturday afternoon, it was hot, it was humid, we live over an hour away, and the van sounded like an old tractor not good. Honestly, we didnt have a lot of options to choose from on the weekend at close to closing time, but when we called Tuffy they said they would take a look at it. The van limped its way to the shop and my wife and I brought our two boys inside the sweetly air conditioned shop where we waited for the prognosis. It wasnt good. We were stranded in Ankeny with two young boys and no vehicle. Then we met Joel, a light in the darkness. We had decided to get a rental car in order to get home (over an hour away), but since it was a Saturday the closest place to get a rental car was the Des Moines airport. We wondered about taking a cab, but thats when Joel volunteered to drive us himself. It was a generous offer, and we took him up on it loading our bags of groceries into the back of his truck and strapping the car seat in for a tired kid who hadnt taken his afternoon nap. Joel literally went the extra mile(s) to help us out in our time of need. When the van was finished the next week, Joel picked me up from the airport where I dropped off the rental car. He and his crew went out of their way to help us out, and I couldnt be more grateful! It turns out, we didn't need a lot of options to choose from that dreaded Saturday in Ankeny, we just needed one, Tuffy Tire and Auto Service. Thank you.

— Josh V., Cedar, IA

Stopped in on Friday for a quote on new tires and alignment. They had me set up for service the next day and everything was done before COB. Thank you for being courteous and quick!

— Joel A., Ankeny, IA

I had engine problems while on the interstate, called Tuffy's to see if they could look at it and Joel's response was "bring it in, we'll take care of you". And that's what they did! They even gave me a ride to work and also offered to pick me up. For the last 25 years, we had a loyalty built with another garage, but after trying Tuffy's they'll continue to have our business. Their kindness and care for the customer (and car), is what will keep us there. Thank you so much!!

— Lisa K., Ankeny, IA

Joel and his team continue to provide the highest level of service. I have had several vehicles in the shop and Joel and his team always fit me in, communicate the issues and get me back on the road.

— Tim F., Ankeny , IA

Words can not explain the professionalism courtesy and knowledge these guys have. Joel and Ezra and my new mechanic. Thank you all for taking care of me before I became a customer See you soon you have won my business hands down.

— Angela G., Des Moines, IA

I came in asking for my tires to get put on and they did a great job and had a smile on their face. Great service!!


I schedule two appointments for both of my car for an oil change and I mistaken for what day I had schedule it for. Drove in 10 minutes late for the first appointment (that I thought was schedule that day) to find out my appointment isn't until the next day BUT the guys were SO KIND to go ahead and got my car in. They were super friendly and very professional. I ask them to check my windshield wiper blade and was expecting to hear yes, you need to replace it BUT I got an honest answer of "no, they think it's still ok for now". Even with all the cars in the bay that they are working on, they got my car oil change in no time! I'm glad a co-worker told me about them! Will definitely go here for all of my car repair needs! Great service and honest. Highly recommend them!!

— Nadia S., Ankeny, IA

I trust everything they do and have been very helpful with all our cars.

— David H., Ankeny, IA

The service was excellent! We have had our vehicle repaired twice and would go back and recommend it to others. The repairs were handled quickly, efficiently and in a very professional manner. We appreciate the honest service. Thanks!

— Rick H., Nevada, IA

Been trusting my work to Ankeny Tuffy's for years and great service for me on all my auto needs.

— Mike A., Ankeny, IA

Friendly atmosphere with knowledgeable staff. Price quotes are accurate. Service is quick.

— Judy C., Ankeny, IA

Thank you guys with the help from VA funding and not trying to fix things that didn't need to be fixed. Nice to know that you can still trust a car repair place!!! I have and will continue to recommend Tuffy Ankeny to my friends and family and I will be using you for my car repair needs.

— Mark S., Ankeny, IA

I arrived 1 minute before closing time needing to have a headlight replaced. Instead of asking me to come back, they took care of me. The mechanic and the service adviser were both very polite, effective and grateful for my business. I would definitely recommend this location!!!

— Christine M., Cumming, IA

I moved from Houston, TX to Ankeny in Oct 2013. Needed oil change and saw Tuffy Service building. I was very happy with their servive and have been back twice. Once was to find a 'noise' in rear part of car. They found nothing, but tightened the spare tire anyway. No charge and they were very respectful. Had an oil change last week again. they are very respectful and did call me by name. Answered all my questions politely. and even gave me a gift.Love them

— Marilyn D., Ankeny, IA


— Marilyn D., Ankeny, IA

Awesome job on the brakes and riotors .

— Larry B., -Ankeny, IA

These people are always so helpful! I appreciate their service!

— Ann F., Ankeny, IA

Truly excellent service! I thought I needed to replace my brake pads when in fact I didn't, saving me time and money, and the job done fast! I appreciate your professional and courteous service. I recommend you all the time! Thanks Guys:-)

— Jim B., Ankeny, IA

I recently began using Tuffy for all of my automotive needs. They do it all. Quick, Clean & Professional. Prices are fair & the quality of their work is excellent.

— John R., Ankeny, IA

I've been a customer at the Ankeny Tuffy Service Center for over 5 years and they service all of my cars. I own a Cherry 1973 Pontiac Grand Prix that I'm very picky about and Ken and the guys treat it with kid gloves.

— Roger S., Ankeny, IA

I've been a customer of Tuffy in Ankeny for a few years. I recently had brake work and 4 new tires installed. Tuffy's has always provided fast, quality, courteous service with fair, competitive prices for their services and products. They treat me with respect and call me by name. Your free to decline any proposed recommended services you do not want. No high pressure. I recommend them for all your car services needs.

— Robert C., Ankeny, IA

Great Service! Great Prices! Thank you Tuffy....

— Daniel S., Ankeny, IA

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