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“James was so friendly from the start and they all took time to explain and help me. Will be returning!”

Kristyn Miller

Oct 27, 2021 – Ankeny, IA

“While traveling from St. Paul, MN to Phoenix, I had car issues. Joel who is the owner, took my car in without an appoint, diagnosed the issues and gave an honest appraisal of the situation. Joel and his staff was friendly, courteous, fair and very helpful. I would highly recommend this shop and service to everyone. ”

Trish Keating

Aug 30, 2021 – Saint Paul, IA

“Tuffy's takes care of all of my family's vehicles, and I could not be happier! I consider Joel and James as friends, and the work the group does is exceptional. I plan on being a long-term customer!!”

Brent Rankin

Aug 03, 2021 – Clive, IA

“Joel and James are great! They get me scheduled when I call. They have a loaner vehicle for when repairs are going to be all day. They make sure I’m satisfied with the work they do!!”

Ranae Takle

Apr 07, 2021 – Ankeny, IA

“Joel and his team have a passion for the business and do great work. Highly recommend!”


Dec 24, 2020 – ANKENY, IA

“Tyler changed my oil and inspected tires, fluids, suspension, brakes & etc. Tyler went over his findings with me. ”

Anita Gilmore

Oct 25, 2020 – Prairie City, IA

“Guys are really knowledgeable and do a great job. They informed the customer of everything that needs to be done on the vehicle. I have taken all my families vehicles here and will continue to do so, even my jeep that I don’t let anyone work on besides myself!”

Andy Northway

Oct 06, 2020 – Ankeny , IA

“Tuffy’s is the very best! They know and care about what is needed. And I trust them because they’re honest, telling me what’s needed, and then doing what they say they’re going to do. And the value always exceeds the cost!”

Gene Kelsey

Sep 26, 2020 – Ankeny, IA

“The employees at Tuffy are very helpful and knowledgeable. I don’t know much about cars and they made sure to explain my options with a repair I had in a way that I could understand. They also completed the repairs same day which was super convenient. If you are looking for quality customer service, work, and convenience check out this location.”

Whitney Carr

Sep 11, 2020 – Ankeny, IA

“So much nicer, friendlier than dealerships. All employees and owner are above the top. Would recommend them to everyone ”

Jeff Jasper

Sep 07, 2020 – Ankeny , IA

“I had a great experience with Tuffy Ankeny! Much to my surprise I had truck issues while camping at the lake. They immediately got me in and serviced my vehicle and provided awesome customer service. I would recommend them any day to anyone who wants honesty and assurance! Not to mention that Joel followed up with me to make sure my kids and I made it home safe! #tuffystrong”

Jeni Lakin

Aug 10, 2020 – Humboldt , IA

“I had a great experience with stuffy Ankeny! Much to my surprise I had truck issues while camping at the lake. They immediately got me in and serviced my vehicle and provided awesome customer service. I would recommend them any day to anyone who wants honesty and assurance! Not to mention that Joel followed up with me to make sure my kids and I made it home safe! #tuffystrong”

Jeni Lakin

Aug 10, 2020 – Humboldt , IA

“They were able to get me in right away after I ran into engine issues on a cross country road trip. They were very thorough and explained everything as they were working on it. Very kind mechanics and I would 100% recommend.”

Nick W

Jul 20, 2020 – Ankeny, IA

“I am a 14 year customer of the Tuffy Ankeny location. I have always received excellent service. I have never questioned anything they have repaired on my Sentra. Before any work is done the process is discussed and the cost is given to me for my approval. I appreciate being greeted by name when I walk in the door and the professionalism of the Auto Techs is an example of what customer service should be.. I would recommend Tuffy Ankeny to anyone needing auto repair. Thank you for lifting a stressful experience off my shoulders. D.H.”

Debra H

Jul 08, 2020 – Ankeny, IA

“Great place! Joel and James do a great job at the front, and the technicians do excellent work! Very family friendly business too. Won’t take my vehicles anywhere else!”

Peter B

Jun 13, 2020 – Ankeny, IA

“Best service around. Honest folks that know what they are doing. If you have any auto repair needs, start with this place. ”

Tom L

Jun 10, 2020 – West Des Moines, IA

“Great job working on my truck. Joel was even kind enough to drive me to work after dropping it off. They keep me informed of everything that is wrong with my truck to ensure I am kept safe. Thanks ”

Ross A

Mar 21, 2020 – Ankeny , IA

“Best place for an oil change!”

Gale W

Mar 14, 2020 – Ankeny, IA

“Tuffy Tire & Auto Service provides exceptional service, and goes the extra mile to make sure the job is done right! Thank you for keeping my family's vehicles well-maintained and trouble-free!”

Brent R

Feb 17, 2020 – Clive, IA

“I was very pleased with the good service I received. I was able to get my Journey in quickly and they kept at it until they solved my problem. Thanks, Tuffy’s.”

Miles G

Dec 14, 2019 – Ankeny, IA

“I took my car into Joel at the Ankeny Tuffy’s. I was very impressed with the customer service and with the work they preformed. Work was done quickly and for a very reasonable price. I have other work to get done and will definitely use them.”

Steve B

Oct 11, 2019 – Urbandale , IA

“I have been going to Tuffy for a couple of years now and they have been fantastic to work with. Joel even worked with my warranty and went out of his way to track down information to save me money. I completely trust him and his team.”

Marcie S

Oct 11, 2019 – Clive, IA

“Once again Joel and his team went above and beyond to help us get a major issue with our daughters car. We know we can always trust Joel with all of our car!”

Sarah M

Oct 11, 2019 – West Des Moines, IA

“First time using this company. Very friendly and quick. Didn't try to sell me something I don't want. Will keep using and will refer my family and friends. Thank you so much”

Theresa R

Sep 12, 2019 – Des Moines , IA

“I always receive professional prompt service. what I like most is that they don't try to sell you a fix that you don't need. They take the time to explain to you what needs to be done and why. I highly recommend them for your car service needs.”

Denny S

Aug 20, 2019 – ANKENY, IA

“I have been a customer for a number of years. The front desk staff are helpful and knowledgeable for all types of vehicles and services even if they don't provide them. I have been well received and the technicians care about your vehicle and doing the right the first time!! Thanks Tuffy!! LB”

Lloyd B

May 03, 2019 – Ankeny, IA

“Amazing group of guys!!! Do great work!! Excellent customer service would recommend them to anyone ..Thanks Guys !!”

Kavin B

May 02, 2019 – Leon, IA

“Friendly, professional and knowledgable employees. Had my windshield wipers and a stuck window fixed in under 30 mins. Air conditioned office with free drinks, and was the only place that could fit me in on such short notice. Gonna love getting my car washed for the first time in too long. If I took my car to Firestone it would've taken six hours, cost $350, and they'd suggest I replace my (perfectly funcional) radiator. Tuffy ain't like that - Tuffy will treat you right. Sorry Firestone, I found someone better.”

Seth H

Aug 15, 2018 – Ankeny, IA

“My daughter and I were on our way from KC to Mpls when my car decided it was low on oil. I wish I would have gotten the name of the gentleman that helped me. He was so kind and helpful! Hooked me up with a quart of oil and we were on our way in no time. Thank you for your excellent service!! Truly appreciated!!”

ZoAnn Peace

Aug 06, 2018 – Smithville, MO

“I have used Tuffy's Auto Service in Ankeny for many years and have been very pleased. I can trust them to to be fair and honest about the work needed on my car. ”

Therese Elsbecker

Aug 01, 2018 – Urbandale, IA

“I have been coming to Tuffy since I first moved to Iowa in 2015. Their customer service has always been one of the best I've ever seen. Whenever I've had an emergency, no matter how silly it may have been, they've fit me in immediately and were extremely patient with any of my needs. I've had lots of work done on my car with them, and they've done an excellent job. There was a time where there was miscommunication of when a service I had done was completed, and they resolved the problem quickly and painlessly. They're the best in Ankeny. ”

Aryn G

Feb 21, 2018 – Ankeny, IA

“Good shop to do business with. Trust worthy and honest. I would recommend them to anyone.”

David A

Jan 05, 2018 – Ankeny , IA

“I have been a customer for years. The level of professionalism is and honesty has always been consistent. I constantly refer my friends to this location. ”

Mike M

Dec 23, 2017 – Ankeny , IA

“As someone who doesn’t know a ton about cars, it’s hard to find a great place that explains things clearly and I can trust to be honest about what needs done. I am so thankful to have found Tuffys. They got me in quick today for a simple repair that took little time, and they didn’t charge me because it was a simple fix. I will be back many times and will spread the word about their great service!”

Jessica K

Dec 21, 2017 – Ankeny, IA

“I am so glad to have worked with Tuffy! I contacted them for a quote for a major repair on my car. I received a very quick response with a fair price which was far less than what I was told by another place. Tuffy (Joel) went above and beyond to make everything smooth as my vehicle was being fixed. They have definitely gained a loyal customer. They had excellent communication on the progress of my car and were very accommodating. I would recommend them for simple servicing to major repairs. I am so thankful to have done business with them and will continue to return. Joel, James and the rest of the team are the BEST! Thank you to all of you for getting my car back on the road and going above and beyond! ”

Sheri V

Dec 12, 2017 – Elkhart, IA

“I have used Tuffy's services about three times. I've never been disappointed with the work that's been done. The mechanics know what they are doing. There is an air of professionalism there.”

Susan L

Dec 06, 2017 – Ankeny, IA

“We use Tuffy for all 3 cars & they are great! We call Joel when we have an issue & he and his team takes care of it for us! He is very professional and great to work with!”

Lisa F

Nov 16, 2017 – West Des Moines, IA

“I love this Tuffy’s!! They once again exceeded expectations! Their attentiveness to details and responsiveness to customers is simply the very best! They know what they’re doing and how to provide the best care for my car!!”

Gene K

Nov 12, 2017 – Ankeny, IA

“I appreciated how quickly I was able to get in, within an hour! Very clean waiting area with complimentary coffee and pop and also a clean and good smelling bathroom! Just a couple things after I got back into my car was some oil spots on my door that needed wiped down and also my sticker for tire service was removed from my windshield when they removed the oil service sticker. ”

Sara A

Oct 28, 2017 – Waukee, IA

“While I am sure we could find a reputable car repair/oil change location closer to us we will always bring our cars back to Tuffy in Ankeny. We have had everything from simple oil changes to major repairs/work done on our cars and have never been unhappy with the service. Joel and his team are professional and really do want to help make things right. The service is excellent and there is no one I would trust with our cars more than Joel and everyone at Tuffy. ”

Sarah M

Oct 26, 2017 – West Des Moines, IA

“While I am sure we could find a reputable car repair/oil change location closer to us we will always bring our cars back to Tuffy in Ankeny. We have had everything from simple oil changes to major repairs/work done on our cars and have never been unhappy with the service. Joel and his team are professional and really do want to help make things right. The service is excellent and there is no one I would trust with our cars more than Joel and everyone at Tuffy. ”

Sarah M

Oct 26, 2017 – West Des Moines, IA

“Great service and very friendly. Will definitely be back and highly recommend. AAA+++. Thanks ”

Mike B

Oct 15, 2017 – Ankeny, IA

“I was sure I needed new breaks. After they inspected my vehicle, I was told that the break had plenty of life left, but wheel barring needed replace. My vehicle runs great and the repair was about half the price! ”

Brad V

Oct 03, 2017 – Clive, IA

“Even though they couldn't find my name on the schedule, they got me right in--and it was Saturday! Prompt, friendly, and professional.”

Margo B

Sep 05, 2017 – Ankeny, IA

“They were fast and efficient and very reasonably priced.”

Brad V

Sep 01, 2017 – Clive, IA

“Joel and James did a great job getting my van repaired and delivered to me in a timely manner. Excellent customer service!”

Shelley H

Aug 31, 2017 – Ankeny, IA

“Excellent service!! I happened to stop in because I suddenly had a low tire indicator light that came on. I didn't have my tire pressure gauge with me and I asked to borrow one of theirs. They promptly, immediately actually, offered to check the pressures for me. They found the tire that was low. Unfortunately, it also had a screw in it. Within 10 min my tire was fixed and I was back on the road. I can't tell you what a relief it was when I found out they could fix my tire right away. Had I gone to a gas station to borrow a tire gauge I may not have realized the screw in the tire. I would've had major tire trouble later on down the road. It was a "happy accident" to find these gentlemen that took such great care of me. ”

Sheri L

Jul 13, 2017 – Severseike, IA

“Great service froma great bunch if guys! Thank you for everything!!”

Panith C

Jun 24, 2017 – Ankeny , IA

“My boyfriend and I were across the street in the Starbucks drive thru when his car started shaking and some unfamiliar lights on the dash turned on. We immediately parked and he ran across the street to buy some coolant. The guys were so great! They immediately ran over with some coolant and some water to help cool down the engine. Would definitely come back again. Thank you so much, Jerod! ”

Laura S

Jun 15, 2017 – Des Moines, IA

“Joel and the crew provide amazing customer service and are excellent at getting things done quickly and at an affordable price. I will definitely be going back!”

Micaela D

Jun 14, 2017 – Granger, IA

“My car wouldn't start when I came out of Starbucks next door. Joel came right out and gave me a jump and they didn't charge me. Unfortunately my car then started to act up so I drove it right over to Tuffy's. Turned out I needed a new battery and alternator - it was late in the day and they tried to get it done but couldn't by closing time. I live in Ames and they didn't even hesitate to let me borrow one of their vehicles. They worked very quickly and had it done right away the next am because they new I had an event in the afternoon. Their customer service was over the top and our car now runs great!!! ”

Tiffany W

Jun 06, 2017 – Ames, IA

“I was visiting from Colorado and made an appointment to check over my car before I left back. They made sure everything was all set and even topped off my oil, for free. The employees I encountered were very professional and pleasant, and would recommend and come back to Tuffy. I appreciate your services! ”

Christina M

Jun 01, 2017 – Ankeny, IA

“Upon moving to Ankeny, I was referred to Tuffy's and couldn't be more pleased with their service. They are friendly and honest, I do not feel they try to tell you that work needs to done, when it doesn't just to put money in their pocket ”

Shirley G.

May 20, 2017 – Ankeny, IA

“All the staff were very courteous and helpful. They helped us with a trailer emergency on a Saturday afternoon after we pulled off the interstate and got us back on the road. A+”

Mike J

May 01, 2017 – Griswold, IA

“Professional and friendly service! Joel Johnson and his team have always been very professional, taking care of my auto service needs. Thanks!”

Uzo I

Apr 22, 2017 – Ankeny, IA

“Tuffy's Ankeny is fantastic! They do great work and genuinely care about their customers.The only place around I trust with my family's vehicles.”

Spencer H

Apr 19, 2017 – Ankeny, IA

“I have been going to Tuffy's for many years. I found the service quick and well done. The prices are fair and they don't try to sell me things I don't need. ”

Richard J

Apr 17, 2017 – Ankeny, IA

“Needed an oil change fast and called this location. They said they were open and could see me right away. When I arrived, I was warmly welcomed and in no time flat, my vehicle was in the service bay. The work was done fast and competitively priced. The waiting area is also very clean with complimentary soda, coffee and mini candy bars. I would recommend others give this location a try.”

Aaron P

Apr 13, 2017 – Waukee, IA

“I have been getting my vehicles serviced at Tuffys for years and continue to receive great service even after the ownership change from a couple of years ago. I usually can get a vehicle in right away for service. They don't try to sell you something you don't need. ”

Denny S

Mar 04, 2017 – Ankeny, IA

“I have done business with Tuffy for 16 yeas at least. So have other members of my family. We get good and honest service.”

Scott S

Mar 02, 2017 – Ankeny, IA

“Tuffy's is the best! They're both extremely competent and customer-centered in their service! It's not just a job to them -- they care about both the customer and the vehicle!”

Gene K

Feb 19, 2017 – Ankeny, IA


George Loper

Jan 04, 2017 – ankeny, IA

“I had engine problems while on the interstate, called Tuffy's to see if they could look at it and Joel's response was "bring it in, we'll take care of you". And that's what they did! They even gave me a ride to work and also offered to pick me up. For the last 25 years, we had a loyalty built with another garage, but after trying Tuffy's they'll continue to have our business. Their kindness and care for the customer (and car), is what will keep us there. Thank you so much!!”

Lisa K

Oct 25, 2016 – Ankeny, IA

“Stopped in on Friday for a quote on new tires and alignment. They had me set up for service the next day and everything was done before COB. Thank you for being courteous and quick!”

Joel A

Oct 17, 2016 – Ankeny, IA

“I was quoted to have my breaks fixed and was unable to pay in full for the amount, but they were not worried about it, they told me to pay what I can and to stop by and make a few payments. They were more worried about me driving with bad breaks and my safety, and for the kind gesture I will not be taking my car anywhere else to be serviced. Can not thank them enough. ”

Ashley M

Oct 09, 2016 – Ankeny , IA

“I met Joel and the crew during a nightmare scenario in which our mini-van blew a spark-plug out of the block. It was a Saturday afternoon, it was hot, it was humid, we live over an hour away, and the van sounded like an old tractor… not good. Honestly, we didn’t have a lot of options to choose from on the weekend at close to closing time, but when we called Tuffy they said they would take a look at it. The van limped its way to the shop and my wife and I brought our two boys inside the sweetly air conditioned shop where we waited for the prognosis. It wasn’t good. We were stranded in Ankeny with two young boys and no vehicle. Then we met Joel, a light in the darkness. We had decided to get a rental car in order to get home (over an hour away), but since it was a Saturday the closest place to get a rental car was the Des Moines airport. We wondered about taking a cab, but that’s when Joel volunteered to drive us himself. It was a generous offer, and we took him up on it loading our bags of groceries into the back of his truck and strapping the car seat in for a tired kid who hadn’t taken his afternoon nap. Joel literally went the extra mile(s) to help us out in our time of need. When the van was finished the next week, Joel picked me up from the airport where I dropped off the rental car. He and his crew went out of their way to help us out, and I couldn’t be more grateful! It turns out, we didn't need a lot of options to choose from that dreaded Saturday in Ankeny, we just needed one, Tuffy Tire and Auto Service. Thank you. ”

Josh VE

Sep 01, 2016 – Cedar, IA

“Great Service! I appreciate the straightforwardness and honesty of the employees.”

Marcos L

Jul 27, 2016 – Ankeny, IA

“Joel and his team continue to provide the highest level of service. I have had several vehicles in the shop and Joel and his team always fit me in, communicate the issues and get me back on the road. ”

Tim F

May 19, 2016 – Ankeny , IA

“Words can not explain the professionalism courtesy and knowledge these guys have. Joel and Ezra and my new mechanic. Thank you all for taking care of me before I became a customer See you soon you have won my business hands down.”

Angela Gaddy

Feb 12, 2016 – Des Moines, IA

“I came in asking for my tires to get put on and they did a great job and had a smile on their face. Great service!!”

Alex Enabnit

Dec 30, 2015 – CLEAR LAKE, IA

“I schedule two appointments for both of my car for an oil change and I mistaken for what day I had schedule it for. Drove in 10 minutes late for the first appointment (that I thought was schedule that day) to find out my appointment isn't until the next day BUT the guys were SO KIND to go ahead and got my car in. They were super friendly and very professional. I ask them to check my windshield wiper blade and was expecting to hear yes, you need to replace it BUT I got an honest answer of "no, they think it's still ok for now". Even with all the cars in the bay that they are working on, they got my car oil change in no time! I'm glad a co-worker told me about them! Will definitely go here for all of my car repair needs! Great service and honest. Highly recommend them!!”

Nadia S

Sep 10, 2015 – Ankeny, IA

“Been trusting my work to Ankeny Tuffy's for years and great service for me on all my auto needs.”

Mike A

Aug 09, 2015 – Ankeny, IA

“The service was excellent! We have had our vehicle repaired twice and would go back and recommend it to others. The repairs were handled quickly, efficiently and in a very professional manner. We appreciate the honest service. Thanks!”

Rick H

Jul 23, 2015 – Nevada, IA

“I trust everything they do and have been very helpful with all our cars.”

David H

Jul 15, 2015 – Ankeny, IA

“Truly excellent service! I thought I needed to replace my brake pads when in fact I didn't, saving me time and money, and the job done fast! I appreciate your professional and courteous service. I recommend you all the time! Thanks Guys:-)”

Jim B

May 31, 2015 – Ankeny, IA

“These people are always so helpful! I appreciate their service!”

Ann F

Apr 18, 2015 – Ankeny, IA

“Awesome job on the brakes and riotors . ”

Larry B

Feb 26, 2015 – -Ankeny, IA


Marilyn D

Jan 20, 2015 – Ankeny, IA

“I moved from Houston, TX to Ankeny in Oct 2013. Needed oil change and saw Tuffy Service building. I was very happy with their servive and have been back twice. Once was to find a 'noise' in rear part of car. They found nothing, but tightened the spare tire anyway. No charge and they were very respectful. Had an oil change last week again. they are very respectful and did call me by name. Answered all my questions politely. and even gave me a gift.Love them”

Marilyn D

Jan 20, 2015 – Ankeny, IA

“I arrived 1 minute before closing time needing to have a headlight replaced. Instead of asking me to come back, they took care of me. The mechanic and the service adviser were both very polite, effective and grateful for my business. I would definitely recommend this location!!! ”

Christine M

Dec 23, 2014 – Cumming, IA

“Thank you guys with the help from VA funding and not trying to fix things that didn't need to be fixed. Nice to know that you can still trust a car repair place!!! I have and will continue to recommend Tuffy Ankeny to my friends and family and I will be using you for my car repair needs.”

Mark S

Nov 04, 2014 – Ankeny, IA

“Friendly atmosphere with knowledgeable staff. Price quotes are accurate. Service is quick.”

Judy C

Jul 27, 2014 – Ankeny, IA

“I recently began using Tuffy for all of my automotive needs. They do it all. Quick, Clean & Professional. Prices are fair & the quality of their work is excellent.”

John R

Jan 24, 2014 – Ankeny, IA

“I've been a customer of Tuffy in Ankeny for a few years. I recently had brake work and 4 new tires installed. Tuffy's has always provided fast, quality, courteous service with fair, competitive prices for their services and products. They treat me with respect and call me by name. Your free to decline any proposed recommended services you do not want. No high pressure. I recommend them for all your car services needs.”

Robert C

Aug 17, 2013 – Ankeny, IA

“I've been a customer at the Ankeny Tuffy Service Center for over 5 years and they service all of my cars. I own a Cherry 1973 Pontiac Grand Prix that I'm very picky about and Ken and the guys treat it with kid gloves. ”

Roger S

Aug 09, 2013 – Ankeny, IA

“Great Service! Great Prices! Thank you Tuffy....”

Daniel S

Dec 06, 2012 – Ankeny, IA