Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.
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I have been going to Tuffy's for many years. I found the service quick and well done. The prices are fair and they don't try to sell me things I don't need.

— Richard J., Ankeny, IA


Tuffy's Ankeny is fantastic! They do great work and genuinely care about their customers.The only place around I trust with my family's vehicles.

— Spencer H., Ankeny, IA


Professional and friendly service! Joel Johnson and his team have always been very professional, taking care of my auto service needs. Thanks!

— Uzo I., Ankeny, IA


All the staff were very courteous and helpful. They helped us with a trailer emergency on a Saturday afternoon after we pulled off the interstate and got us back on the road. A+

— Mike J., Griswold, IA


Upon moving to Ankeny, I was referred to Tuffy's and couldn't be more pleased with their service. They are friendly and honest, I do not feel they try to tell you that work needs to done, when it doesn't just to put money in their pocket

— Shirley G., Ankeny, IA


I was visiting from Colorado and made an appointment to check over my car before I left back. They made sure everything was all set and even topped off my oil, for free. The employees I encountered were very professional and pleasant, and would recommend and come back to Tuffy. I appreciate your services!

— Christina M., Ankeny, IA


My car wouldn't start when I came out of Starbucks next door. Joel came right out and gave me a jump and they didn't charge me. Unfortunately my car then started to act up so I drove it right over to Tuffy's. Turned out I needed a new battery and alternator - it was late in the day and they tried to get it done but couldn't by closing time. I live in Ames and they didn't even hesitate to let me borrow one of their vehicles. They worked very quickly and had it done right away the next am because they new I had an event in the afternoon. Their customer service was over the top and our car now runs great!!!

— Tiffany W., Ames, IA


Joel and the crew provide amazing customer service and are excellent at getting things done quickly and at an affordable price. I will definitely be going back!

— Micaela D., Granger, IA


My boyfriend and I were across the street in the Starbucks drive thru when his car started shaking and some unfamiliar lights on the dash turned on. We immediately parked and he ran across the street to buy some coolant. The guys were so great! They immediately ran over with some coolant and some water to help cool down the engine. Would definitely come back again. Thank you so much, Jerod!

— Laura S., Des Moines, IA


Great service froma great bunch if guys! Thank you for everything!!

— Panith C., Ankeny , IA


— George L., ankeny, IA


Tuffy's is the best! They're both extremely competent and customer-centered in their service! It's not just a job to them -- they care about both the customer and the vehicle!

— Gene K., Ankeny, IA


I have done business with Tuffy for 16 yeas at least. So have other members of my family. We get good and honest service.

— Scott S., Ankeny, IA


I have been getting my vehicles serviced at Tuffys for years and continue to receive great service even after the ownership change from a couple of years ago. I usually can get a vehicle in right away for service. They don't try to sell you something you don't need.

— Denny S., Ankeny, IA


Needed an oil change fast and called this location. They said they were open and could see me right away. When I arrived, I was warmly welcomed and in no time flat, my vehicle was in the service bay. The work was done fast and competitively priced. The waiting area is also very clean with complimentary soda, coffee and mini candy bars. I would recommend others give this location a try.

— Aaron P., Waukee, IA


Great Service! I appreciate the straightforwardness and honesty of the employees.

— Marcos L., Ankeny, IA


I was quoted to have my breaks fixed and was unable to pay in full for the amount, but they were not worried about it, they told me to pay what I can and to stop by and make a few payments. They were more worried about me driving with bad breaks and my safety, and for the kind gesture I will not be taking my car anywhere else to be serviced. Can not thank them enough.

— Ashley M., Ankeny , IA


I met Joel and the crew during a nightmare scenario in which our mini-van blew a spark-plug out of the block. It was a Saturday afternoon, it was hot, it was humid, we live over an hour away, and the van sounded like an old tractor… not good. Honestly, we didn’t have a lot of options to choose from on the weekend at close to closing time, but when we called Tuffy they said they would take a look at it. The van limped its way to the shop and my wife and I brought our two boys inside the sweetly air conditioned shop where we waited for the prognosis. It wasn’t good. We were stranded in Ankeny with two young boys and no vehicle. Then we met Joel, a light in the darkness. We had decided to get a rental car in order to get home (over an hour away), but since it was a Saturday the closest place to get a rental car was the Des Moines airport. We wondered about taking a cab, but that’s when Joel volunteered to drive us himself. It was a generous offer, and we took him up on it loading our bags of groceries into the back of his truck and strapping the car seat in for a tired kid who hadn’t taken his afternoon nap. Joel literally went the extra mile(s) to help us out in our time of need. When the van was finished the next week, Joel picked me up from the airport where I dropped off the rental car. He and his crew went out of their way to help us out, and I couldn’t be more grateful! It turns out, we didn't need a lot of options to choose from that dreaded Saturday in Ankeny, we just needed one, Tuffy Tire and Auto Service. Thank you.

— Josh V., Cedar, IA


Stopped in on Friday for a quote on new tires and alignment. They had me set up for service the next day and everything was done before COB. Thank you for being courteous and quick!

— Joel A., Ankeny, IA


I had engine problems while on the interstate, called Tuffy's to see if they could look at it and Joel's response was "bring it in, we'll take care of you". And that's what they did! They even gave me a ride to work and also offered to pick me up. For the last 25 years, we had a loyalty built with another garage, but after trying Tuffy's they'll continue to have our business. Their kindness and care for the customer (and car), is what will keep us there. Thank you so much!!

— Lisa K., Ankeny, IA


Joel and his team continue to provide the highest level of service. I have had several vehicles in the shop and Joel and his team always fit me in, communicate the issues and get me back on the road.

— Tim F., Ankeny , IA


Words can not explain the professionalism courtesy and knowledge these guys have. Joel and Ezra and my new mechanic. Thank you all for taking care of me before I became a customer See you soon you have won my business hands down.

— Angela G., Des Moines, IA


I came in asking for my tires to get put on and they did a great job and had a smile on their face. Great service!!

— Alex E., CLEAR LAKE, IA


I schedule two appointments for both of my car for an oil change and I mistaken for what day I had schedule it for. Drove in 10 minutes late for the first appointment (that I thought was schedule that day) to find out my appointment isn't until the next day BUT the guys were SO KIND to go ahead and got my car in. They were super friendly and very professional. I ask them to check my windshield wiper blade and was expecting to hear yes, you need to replace it BUT I got an honest answer of "no, they think it's still ok for now". Even with all the cars in the bay that they are working on, they got my car oil change in no time! I'm glad a co-worker told me about them! Will definitely go here for all of my car repair needs! Great service and honest. Highly recommend them!!

— Nadia S., Ankeny, IA


I trust everything they do and have been very helpful with all our cars.

— David H., Ankeny, IA


The service was excellent! We have had our vehicle repaired twice and would go back and recommend it to others. The repairs were handled quickly, efficiently and in a very professional manner. We appreciate the honest service. Thanks!

— Rick H., Nevada, IA


Been trusting my work to Ankeny Tuffy's for years and great service for me on all my auto needs.

— Mike A., Ankeny, IA


Friendly atmosphere with knowledgeable staff. Price quotes are accurate. Service is quick.

— Judy C., Ankeny, IA


Thank you guys with the help from VA funding and not trying to fix things that didn't need to be fixed. Nice to know that you can still trust a car repair place!!! I have and will continue to recommend Tuffy Ankeny to my friends and family and I will be using you for my car repair needs.

— Mark S., Ankeny, IA


I arrived 1 minute before closing time needing to have a headlight replaced. Instead of asking me to come back, they took care of me. The mechanic and the service adviser were both very polite, effective and grateful for my business. I would definitely recommend this location!!!

— Christine M., Cumming, IA


I moved from Houston, TX to Ankeny in Oct 2013. Needed oil change and saw Tuffy Service building. I was very happy with their servive and have been back twice. Once was to find a 'noise' in rear part of car. They found nothing, but tightened the spare tire anyway. No charge and they were very respectful. Had an oil change last week again. they are very respectful and did call me by name. Answered all my questions politely. and even gave me a gift.Love them

— Marilyn D., Ankeny, IA


VERY PLEASED. THEY ARE MY SERVICE CENTER FOR ALL MY CAR NEEDS

— Marilyn D., Ankeny, IA


Awesome job on the brakes and riotors .

— Larry B., -Ankeny, IA


These people are always so helpful! I appreciate their service!

— Ann F., Ankeny, IA


Truly excellent service! I thought I needed to replace my brake pads when in fact I didn't, saving me time and money, and the job done fast! I appreciate your professional and courteous service. I recommend you all the time! Thanks Guys:-)

— Jim B., Ankeny, IA


I recently began using Tuffy for all of my automotive needs. They do it all. Quick, Clean & Professional. Prices are fair & the quality of their work is excellent.

— John R., Ankeny, IA


I've been a customer at the Ankeny Tuffy Service Center for over 5 years and they service all of my cars. I own a Cherry 1973 Pontiac Grand Prix that I'm very picky about and Ken and the guys treat it with kid gloves.

— Roger S., Ankeny, IA


I've been a customer of Tuffy in Ankeny for a few years. I recently had brake work and 4 new tires installed. Tuffy's has always provided fast, quality, courteous service with fair, competitive prices for their services and products. They treat me with respect and call me by name. Your free to decline any proposed recommended services you do not want. No high pressure. I recommend them for all your car services needs.

— Robert C., Ankeny, IA


Great Service! Great Prices! Thank you Tuffy....

— Daniel S., Ankeny, IA

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